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Encompass: Entering DO Credentials
Required Credentials
Fannie Mae
Your Broker/Owner will request an account with Fannie Mae and then you will receive your credentials via email directly from Fannie Mae.
Once the credentials are received, you will have access to log into Fannie Mae’s website at https://www.fanniemae.com/singlefamily. These are the same credentials that you will enter into Encompass to set up your account.
Credit Vendor
You will also need to confirm with your credit vendor, which credentials are needed to reissue credit in DO.
** Please note, these may be different than your credentials that you use to pull credit and log into the credit website.
Entering Credentials into Encompass
This is a twostep process, first enter Fannie Mae Credentials, then enter Credit Credentials.
How to Enter Fannie Mae Credentials
- Click on the Services tab
- Select Request Underwriting
- Highlight Fannie Mae DO for ePass
- Click Submit
1. Under 'Get Business Done', select Update DO Settings
2. Enter your User ID and Password provided by Fannie Mae
3. Click OK
How to Enter Credit Credentials
1. Under ‘Get Business Done’ select Submit to DO for ePass
2. Enter Credit Username and Password
Note: These are the credential that you confirmed with your credit vendor to reissue credit.
3. Click Submit
After clicking ‘Submit’, DO will run on the loan.
You will not be required to enter credentials on future loans. Simply, click on ‘Submit to DO for ePass’ and then ‘Submit’ on the next window.
